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What is LTV (Lifetime Value)?

The total revenue you can expect from a single customer over the entire time they remain a customer.

Why It Matters

LTV helps you understand how much you can afford to spend on acquiring and retaining each customer.

Real-World Example

A customer paying $50/month who stays for an average of 24 months has an LTV of $1,200.

“Understanding terms like LTV (Lifetime Value) matters because it helps you have better conversations with developers and make smarter decisions about your software. You do not need to be technical. You just need to know enough to ask the right questions.”

Callum Holt, Founder, 13Labs

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