buildAutomation

AI Automation for Solar installers in Perth

Solar installers lose most of their margin in the gap between a lead landing and a signed proposal, while STC paperwork and post-install compliance pile up unbilled. We train two or three of your own staff to own automations that qualify leads, chase signed proposals, and assemble the STC and Clean Energy Council compliance pack, then we build the hard ones with them so the capability never leaves the business.

~7%

of Australian SMEs have embedded AI into a real workflow

National AI Centre, 2026

Most agencies build your automations and bill you forever. We do the opposite - we train your own people to build and own them, so when we leave, the capability stays in your business.

Callum Holt, Founder, 13Labs

Last updated: 2026-06-30

Where the manual work hurts in solar installers

For most solar installation businesss, the same handful of jobs eat the week - qualifying leads, building proposals, chasing signed contracts, collating STC and compliance paperwork, and post-install follow-up. Here is where Perth solar installers lose the most time and money:

1. Comparison-site and Google leads go cold because the design and proposal take days to turn around.

2. STC assignment paperwork, panel and inverter serials and grid-connection forms are collated by hand after every install.

3. Customers go quiet between deposit and install date and no one is nudging them through finance or meter approval.

4. Post-install monitoring alerts and warranty claims get missed because nobody owns the inbox.

None of these are your actual trade or service. They are the repetitive admin wrapped around it - which is exactly the work that can be automated and owned in-house.

What your team will automate

These are real flows we build with solar installers - mapped to your workflows on the tools you already run (OpenSolar, simPRO, ServiceM8, Tradify), not generic templates:

Lead qualify and route. A new enquiry is scored on roof type, postcode and retailer, then routed to the right installer with a same-day proposal link.

Proposal follow-up. An unsigned OpenSolar proposal triggers a timed sequence of reminders and a finance prompt until it is accepted or declined.

STC pack assembly. An accepted job pulls panel and inverter serials, install photos and the customer declaration into one STC-ready compliance pack.

Grid-connection tracker. Pre-approval, meter and embedded-generation paperwork are tracked per job and prompted before they stall the install date.

Monitoring and warranty watch. A drop in system output from the inverter portal raises a flagged warranty task instead of waiting for the customer to complain.

We start with whichever of these is costing you the most right now, so you see something working early rather than at the end.

How the program runs

Over six to twelve weeks, shaped around your business and your heroes. Done with you, not to you.

Map and diagnose. We sit with your team and map your real workflows, then pick the automations with the best payback.

Build along, together. Weekly working sessions where your people - your office admin or sales coordinator who already owns the proposal pipeline is the typical hero - build real automations on your own tools, with us beside them.

We build the hard parts. The genuinely tricky, integration-heavy or compliance-sensitive flows we build with your team so they learn by seeing it done.

Independence and handover. Your heroes run solo. We leave a documented playbook and an optional low-touch get-unstuck line. No retainer required.

Own it, do not rent it

Most Perth solar installers have two options today: pay an agency a retainer that never ends, or try it themselves and watch the pilot quietly die because nobody owns it.

buildAutomation is the third way. One investment that ends, not a cost that never does. Your people make changes instantly instead of raising a ticket. The capability stays and compounds in-house instead of walking out the door with a contractor. And you finish with live automations running your business, not a slide deck of ideas.

See exactly how buildAutomation works.

Solar installers in Perth

A Perth business running on a two-hour time gap from the eastern states loses real money every time an enquiry sits unanswered overnight, so owning your own automation for after-hours quote responses and follow-ups pays off faster here than almost anywhere. From Osborne Park professional services to Malaga trades and Canning Vale logistics yards, the win is keeping the system in-house once your own admin hero can run it, rather than renting it from an agency on the other side of the country. Perth's economy leans heavily on mining services and the trades that feed it, with industrial estates like Welshpool, Malaga and Wangara packed with SMEs supplying FIFO and resources clients on tight turnaround.

We run buildAutomation with solar installers right across Perth - including Perth CBD, Joondalup, Osborne Park, Fremantle, Malaga, Canning Vale - in person where it helps and remotely where it does not. 13Labs is a Melbourne software studio, and the program is the same wherever in Western Australia you are: train your team, build the hard automations together, and leave the capability behind so you own it.

At a Glance

Manual job todayWhat we automateWhat you get back
Comparison-site and Google leads go cold because the design and proposal take days to turn aroundLead qualify and route: A new enquiry is scored on roof type, postcode and retailer, then routed to the right installer with a same-day proposal linkTime back and a process that runs itself - owned by your team
STC assignment paperwork, panel and inverter serials and grid-connection forms are collated by hand after every installProposal follow-up: An unsigned OpenSolar proposal triggers a timed sequence of reminders and a finance prompt until it is accepted or declinedTime back and a process that runs itself - owned by your team
Customers go quiet between deposit and install date and no one is nudging them through finance or meter approvalSTC pack assembly: An accepted job pulls panel and inverter serials, install photos and the customer declaration into one STC-ready compliance packTime back and a process that runs itself - owned by your team
Post-install monitoring alerts and warranty claims get missed because nobody owns the inboxGrid-connection tracker: Pre-approval, meter and embedded-generation paperwork are tracked per job and prompted before they stall the install dateTime back and a process that runs itself - owned by your team

Frequently Asked Questions

Who actually runs this once you leave - we are installers, not software people?

One of your existing staff runs it, usually the person already chasing proposals and STC paperwork. Over six to twelve weeks we train them to build and change the automations themselves, and we build the genuinely tricky flows alongside them, so the capability stays in-house rather than renting it from an agency forever.

Will automating proposals make us look like a spammy comparison-site reseller?

No. The customer-facing parts are a fast, accurate proposal and a few well-timed reminders, all on templates you approve before they go live. The heavier automation sits behind the scenes on STC packs, grid-connection tracking and monitoring, where there is no customer-facing risk at all.

Our jobs vary by roof, retailer and rebate - can that really be automated?

We do not automate the system design or the install. We automate the admin that wraps every job: the lead, the proposal chase, the STC pack, the grid paperwork and the warranty watch. Those steps repeat on every install, which is exactly what makes them automatable.

How much does buildAutomation cost for a solar installation business?

It is a one-time program fee, scoped to your business and the number of heroes you want trained - not a monthly retainer. Tell us where the manual work hurts most and we will come back with a clear scope and price.

Are you based in Perth?

Yes. 13Labs is a Melbourne software studio working with businesses across Western Australia and Australia, in person where it helps and remotely where it does not.

Related Pages

Train your solar installers team to own automation

Tell us where the manual work hurts most. Callum reviews every enquiry personally and will come back with a clear next step - a one-time program, not a retainer.

Enquire about buildAutomation