Help customers check service fit
Expose current service scope, coverage and preparation requirements. Help a customer understand whether your business can handle their request before they contact the team.
ChatGPT plugin development / Australia
Make your services useful inside ChatGPT
Help customers check service fit, access current information and take a useful next step. We build the plugin and connect the workflow behind it to your business.
Discuss your business plugin →A customer channel with a useful job to do
Your customers already research problems, compare options and prepare questions. A plugin can make your service information and supported actions available in that conversation. Start with a task you can fulfil well, using information your team can keep current.
For service firms, local providers and businesses with repeated customer enquiries. The first project should connect one customer need to one clear outcome: a fit check, an authorised status lookup or an eligible enquiry handover.
What we can scope and build
Prepare a useful enquiry
Gather the details needed to assess a job and connect an eligible enquiry flow to the right sales queue. Confirm the supported conversion route before including it in the build.
Give existing customers answers
Let authenticated customers retrieve their own request status or authorised account information from the source system, with clear results when something needs staff attention.
Connect the next step to your team
Map accepted requests to your CRM, assign an owner and handle repeated submissions. The customer gets a clear outcome and your team gets the context needed to respond.
From customer task to working connection
01
Scope the opportunity
Define the customer, task, information sources and outcome. Check publication and conversion eligibility, then agree acceptance criteria and a distribution plan.
02
Build and verify
Implement the tools, connections and interface the task needs. Test real request patterns, access boundaries, missing information and connection failures.
03
Prepare and hand over
Prepare the agreed submission materials and document ownership, monitoring and updates. Public publication depends on OpenAI review and the applicable access requirements.
The deliverables can include a connected plugin, source-data mapping, CRM handover, tested customer journeys and operating documentation. We agree which apply to your project before building. We measure useful outcomes such as accepted enquiries and response time.
Plan the channel with current capabilities
A public listing gives customers a place to find and connect your plugin. Enhanced placement is selective. Eligible local-service quote and restaurant reservation flows require their own partner setup; a listing alone does not activate those surfaces. Current commerce rules also restrict service sales.
We check the intended route during scoping and make access dependencies explicit. Product facts checked 1 October 2026 against OpenAI's distribution requirements, local-service quote specification and plugin guidelines.
Questions before the build
Will ChatGPT automatically recommend our business?
Publication provides a listing customers can access. Recommendations and enhanced placement are selective. We scope useful functionality and a distribution plan; we do not promise ranking, placement or traffic.
Can customers buy or book our services in ChatGPT?
The exact route needs to be checked. OpenAI documents eligible partner flows for local-service quote requests and restaurant reservations. Current plugin commerce rules restrict service sales, so paid bookings, deposits and subscriptions are not assumed to be supported.
What do you need to scope a plugin?
Bring one customer task, the service information behind it and the system your team uses for the next step. We assess access, integration, publication dependencies and ownership before agreeing the build.
Who owns the plugin and its maintenance?
We agree publisher identity, infrastructure, source accounts, monitoring and update responsibilities in the scope. Handover documents how your team operates the workflow and what ongoing support is needed.
Start with one customer task
Tell us which service you want customers to access, what they need to know and where your team handles the next step. We will help you scope the first useful plugin.
Discuss your business plugin →