How to Build a Feedback System with Canny

Collect and prioritise user feedback with Canny's feedback management platform

Beginner
1-2 hours
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Prerequisites

Before you begin, make sure you have the following ready.

Canny account
Product to gather feedback for
User base

What You Will Build

A feedback portal with voting, roadmap visibility, and changelog

Key Features

Voting system
Roadmap view
Changelog
Widget embed
User identification

Step-by-Step Tutorial

Follow these steps to build your with .

1

Set up Canny

Create your account and configure boards

2

Create feedback boards

Organise feedback into categories

3

Customise branding

Match Canny to your product's look

4

Add to your app

Embed the widget or link to your portal

5

Build your roadmap

Create a public roadmap from feedback

Common Mistakes to Avoid

Too many categories
Not responding to feedback
Hidden roadmap

Next Steps

Once you have completed this tutorial, consider these enhancements.

Integrate with tools
Send changelog updates
Analyse feedback trends

Learn More

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