How to Build a Feedback System with Canny

Collect and prioritise user feedback with Canny's feedback management platform

Beginner

1-2 hours

Learn It in 3 Weeks at buildAcademy Jump to Steps

Prerequisites

Before you begin, make sure you have the following ready.

Canny account

Product to gather feedback for

User base

What You Will Build

A feedback portal with voting, roadmap visibility, and changelog

Key Features

Voting system

Roadmap view

Changelog

Widget embed

User identification

Step-by-Step Tutorial

Follow these steps to build your with .

Set up Canny

Create your account and configure boards

Create feedback boards

Organise feedback into categories

Customise branding

Match Canny to your product's look

Add to your app

Embed the widget or link to your portal

Build your roadmap

Create a public roadmap from feedback

Common Mistakes to Avoid

Too many categories

Not responding to feedback

Hidden roadmap

Next Steps

Once you have completed this tutorial, consider these enhancements.

Integrate with tools

Send changelog updates

Analyse feedback trends

Learn More

From tutorial to shipped

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