Automation

Business Process Automation for Logistics & Transport

Logistics & Transport businesses deal with tracking deliveries and driver locations. Business Process Automation fixes that. We build custom automation solutions for logistics & transport professionals - fixed-price quotes, no hourly billing. We take the processes your team does by hand - enquiries, quoting, invoicing, reporting, data entry between systems - and make them run themselves. Built for teams of 2 to 200, owned by you, with no ongoing retainer required.

30%

of hours worked globally could be automated with current technology

McKinsey Global Institute

15-20%

reduction in fuel costs with AI-powered route optimisation

McKinsey 2024

In logistics, if you cannot see where your deliveries are in real time, you are guessing. A simple tracking dashboard changes how you run your fleet.

Callum Holt, Founder, 13Labs

Last updated: 2026-03-19

Logistics & Transport Challenges That Automation Solves

Freight companies, couriers, and logistics providers. These are the specific problems we see logistics & transport businesses bring to us:

1. Tracking deliveries and driver locations. Our approach: no mandatory retainer - own it, or have us train your team to run it. This directly addresses the way logistics & transport professionals actually work.

2. Managing fleet maintenance schedules. Our approach: everything runs under your accounts with full documentation. This directly addresses the way logistics & transport professionals actually work.

3. Optimising routes and reducing fuel costs. Our approach: built for SMB teams of 2 to 200, not enterprise RPA budgets. This directly addresses the way logistics & transport professionals actually work.

4. Providing delivery updates to customers. Our approach: no mandatory retainer - own it, or have us train your team to run it. This directly addresses the way logistics & transport professionals actually work.

Business Process Automation Solutions for Logistics & Transport

Based on the challenges above, here are the applications we recommend for logistics & transport businesses:

Asset Tracking: Real-time shipment and driver tracking. Learn how to build a asset tracking.

Maintenance Request System: Vehicle maintenance and compliance tracking. Learn how to build a maintenance request system.

Customer Portal: Delivery tracking and proof of delivery. Learn how to build a customer portal.

Each of these can be customised to your specific logistics & transport workflows. We scope the exact features you need during a free consultation.

What Logistics & Transport Businesses Can Expect

We measure success by real business outcomes, not feature lists. For logistics & transport businesses, the key metrics are:

On-time delivery rate: We set up tracking from day one so you can see the impact in real numbers.

Fleet utilisation: We set up tracking from day one so you can see the impact in real numbers.

Cost per delivery: We set up tracking from day one so you can see the impact in real numbers.

Tech adoption in logistics & transport is at the medium level. About half of logistics & transport businesses now use some form of digital tools. But most are using off-the-shelf products that only partially fit. Custom software built around your actual workflows is the next step.

Typical investment: $1500-4000. Most logistics & transport clients see measurable ROI within the first month.

How We Work with Logistics & Transport Clients

Discovery. You tell us about your logistics & transport business: what is working, what is not, and what you wish you had. We ask about your current tools, team size, and daily workflows.

Scoping and quote. We define exactly what we will build and send you a fixed-price quote. No hourly rates. For logistics & transport projects, this usually falls within $1500-4000.

Build. We build your solution, typically within 2-4 weeks. You talk directly to our founder and lead engineer. No project managers or middlemen.

Launch and handover. We deploy, walk your team through everything, and provide ongoing support. You own all the code and data.

Logistics & Transport in Melbourne

Major logistics hub with Port of Melbourne and many distribution centres in western suburbs

We have worked with logistics & transport businesses across Melbourne's inner suburbs, outer suburbs, and regional Victoria. Whether you are based in the CBD, Fitzroy, or Geelong, we can meet in person or work remotely.

At a Glance

ChallengeSolutionExpected Outcome
Tracking deliveries and driver locationsAsset Tracking: Real-time shipment and driver trackingOn-time delivery rate
Managing fleet maintenance schedulesMaintenance Request System: Vehicle maintenance and compliance trackingFleet utilisation
Optimising routes and reducing fuel costsCustomer Portal: Delivery tracking and proof of deliveryCost per delivery
Providing delivery updates to customersAsset Tracking: Real-time shipment and driver trackingOn-time delivery rate

Frequently Asked Questions

How do you incorporate user feedback when building Automation for Logistics & Transport?

We build in short cycles and show you progress regularly. Your Logistics & Transport team gets to test features as they are built and give feedback that shapes the next round. This way the final product reflects how people actually work.

Can we start with a pilot version of Automation for our Logistics & Transport business?

That is exactly how we recommend starting. Build a focused pilot, test it with real users, and expand from there. This approach saves money and ensures you are building something that actually works for your Logistics & Transport team.

Does Automation include reporting for my Logistics & Transport business?

Yes. We can build dashboards and reports tailored to the metrics that matter in Logistics & Transport. Whether you need daily summaries, monthly trends, or real-time data, we will set it up so you always know how things are going.

How customised is Automation for Logistics & Transport businesses?

Completely. Unlike generic software, we build Automation around how your Logistics & Transport business actually works. Every feature, workflow, and screen is designed for your specific needs.

Will there be downtime when rolling out Automation in my Logistics & Transport business?

No. We plan rollouts carefully to avoid disrupting your Logistics & Transport operations. New systems run alongside existing ones during the transition, so there is no downtime for your team or customers.

Do we need to be a big company for this to be worth it?

No - the opposite. Small teams feel manual work hardest because every hour matters. If a process eats more staff time each month than the automation would cost over its first few months, it is worth automating. That maths often works for businesses with as few as two or three staff.

What happens if an automation breaks?

Every workflow we ship includes error handling and monitoring, so failures alert someone rather than silently dropping work. During the support period we fix issues directly. After handover, your documentation covers the common failure modes - or your team can be trained to maintain workflows themselves through buildAutomation.

Related Pages

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