Custom Software

Custom Software Development for E-commerce & Retail

E-commerce & Retail businesses deal with managing inventory across multiple channels. Custom Software Development fixes that. We build custom custom software solutions for e-commerce & retail professionals, starting from $4,997. When off-the-shelf tools do not fit, we build exactly what you need. Web apps, mobile apps, internal tools, customer portals. Built fast using AI-assisted development, so you get custom software at a fraction of the traditional cost.

60%

of developers now use AI coding tools, up from 44% in 2023

Stack Overflow Developer Survey, 2024

$167 billion

Australian technology spending forecast for 2025

Gartner 2025

68%

of Australian small businesses increased digital spending in the past year

Australian Bureau of Statistics 2024

Every online store looks the same because they all use the same templates. Custom tools for inventory, recommendations, or loyalty give you an actual edge.

Callum Holt, Founder, 13Labs

Last updated: 2026-03-19

E-commerce & Retail Challenges That Custom Software Solves

Online stores, retail shops, and product-based businesses. These are the specific problems we see e-commerce & retail businesses bring to us:

1. Managing inventory across multiple channels. Our approach: modern tech stack (Next.js, React, Node.js, PostgreSQL). This directly addresses the way e-commerce & retail professionals actually work.

2. Processing orders and tracking fulfilment. Our approach: work directly with the founder from day one. This directly addresses the way e-commerce & retail professionals actually work.

3. Handling returns and customer service. Our approach: aI-assisted development cuts build time by 50% or more. This directly addresses the way e-commerce & retail professionals actually work.

4. Analysing sales data and trends. Our approach: modern tech stack (Next.js, React, Node.js, PostgreSQL). This directly addresses the way e-commerce & retail professionals actually work.

Custom Software Development Solutions for E-commerce & Retail

Based on the challenges above, here are the applications we recommend for e-commerce & retail businesses:

Inventory Management: Stock tracking and low-inventory alerts. Learn how to build a inventory management.

Customer Portal: Order tracking and returns management. Learn how to build a customer portal.

Each of these can be customised to your specific e-commerce & retail workflows. We scope the exact features you need during a free consultation.

What E-commerce & Retail Businesses Can Expect

We measure success by real business outcomes, not feature lists. For e-commerce & retail businesses, the key metrics are:

Conversion rate: We set up tracking from day one so you can see the impact in real numbers.

Average order value: We set up tracking from day one so you can see the impact in real numbers.

Customer lifetime value: We set up tracking from day one so you can see the impact in real numbers.

Tech adoption in e-commerce & retail is at the high level. E-commerce & Retail is already a tech-savvy industry. The businesses that stand out are the ones with custom tools built specifically for their operations, not the ones using the same platforms as everyone else.

Typical investment: $1000-3000. Most e-commerce & retail clients see measurable ROI within the first month.

How We Work with E-commerce & Retail Clients

Discovery. You tell us about your e-commerce & retail business: what is working, what is not, and what you wish you had. We ask about your current tools, team size, and daily workflows.

Scoping and quote. We define exactly what we will build and send you a fixed-price quote. No hourly rates. For e-commerce & retail projects, this usually falls within $1000-3000.

Build. We build your solution, typically within 3-8 weeks. You talk directly to our founder and lead engineer. No project managers or middlemen.

Launch and handover. We deploy, walk your team through everything, and provide ongoing support. You own all the code and data.

E-commerce & Retail in Melbourne

Vibrant retail scene with many local brands in areas like Chapel Street, Brunswick, and Collingwood

We have worked with e-commerce & retail businesses across Melbourne's inner suburbs, outer suburbs, and regional Victoria. Whether you are based in the CBD, Fitzroy, or Geelong, we can meet in person or work remotely.

At a Glance

ChallengeSolutionExpected Outcome
Managing inventory across multiple channelsInventory Management: Stock tracking and low-inventory alertsConversion rate
Processing orders and tracking fulfilmentCustomer Portal: Order tracking and returns managementAverage order value
Handling returns and customer serviceInventory Management: Stock tracking and low-inventory alertsCustomer lifetime value
Analysing sales data and trendsCustomer Portal: Order tracking and returns managementConversion rate

Frequently Asked Questions

How much does Custom Software Development cost for E-commerce & Retail businesses?

For E-commerce & Retail businesses, Custom Software Development typically starts from $4,997. The exact cost depends on complexity, but most E-commerce & Retail projects fall within the $1000-3000 range. We scope everything in a free consultation before quoting.

How long does Custom Software Development take for a E-commerce & Retail business?

Most Custom Software Development projects for E-commerce & Retail businesses take 3-8 weeks. Simpler builds can be faster. We will give you an honest timeline in your free consultation based on exactly what you need.

Do you have experience building Custom Software for E-commerce & Retail?

Yes. We have worked with E-commerce & Retail businesses to build Custom Software solutions that fit their specific workflows. Every industry has its quirks, and we take time to understand yours before we start building.

What is the process for getting Custom Software built for my E-commerce & Retail business?

It starts with a free consultation where we learn about your E-commerce & Retail business and what you need. From there, we scope the project, agree on a price, and start building. You will see progress throughout and can give feedback at every stage.

What features should a Custom Software have for E-commerce & Retail?

The features depend on your specific needs, but for E-commerce & Retail businesses we typically recommend starting with the essentials and adding from there. We will help you prioritise what matters most during the scoping process.

How is this cheaper than a traditional agency?

AI-assisted development. We use tools like GitHub Copilot, Cursor, and Claude to write boilerplate code, generate tests, and accelerate every part of the development process. This means one senior developer (the founder) can do what used to require a team of three or four. Less overhead, lower cost, faster delivery.

What about hosting and ongoing costs?

We deploy to Vercel, Fly.io, or AWS depending on your needs. Hosting for most applications costs between $20 and $100 per month. We set everything up and can manage it for you, or hand it off to your team. No vendor lock-in.

Get Custom Software Development for Your E-commerce & Retail Business

Talk to us about building custom custom software solutions for your e-commerce & retail business. Free consultation, fixed pricing, delivered in 3-8 weeks.

Get a Free Quote