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AI & Machine LearningBeginner Friendly

What is Sentiment Analysis?

Using AI to determine whether a piece of text expresses positive, negative, or neutral feelings.

Why It Matters

Sentiment analysis helps businesses understand customer opinions at scale by automatically analysing reviews and feedback.

Real-World Example

Automatically categorising thousands of product reviews as positive, negative, or neutral.

“Understanding terms like Sentiment Analysis matters because it helps you have better conversations with developers and make smarter decisions about your software. You do not need to be technical. You just need to know enough to ask the right questions.”

Callum Holt, Founder, 13Labs

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