AI Consulting

AI Consulting for Insurance

Insurance businesses deal with managing policy renewals and reminders. AI Consulting fixes that. We build custom ai consulting solutions for insurance professionals, starting from $500/hour. Practical AI consulting from someone who builds AI products every day. We help professional services firms and SMEs figure out where AI fits, what to prioritise, and how to implement it without wasting money on the wrong tools.

74%

of companies using AI have yet to achieve tangible value from their investment

Deloitte State of Generative AI, 2026

40%

faster claims processing with AI-assisted assessment tools

McKinsey 2024

Insurance is 80% process and 20% judgement. The process part should be automated so your people can focus on the judgement calls.

Callum Holt, Founder, 13Labs

Last updated: 2026-03-19

Insurance Challenges That AI Consulting Solves

Insurance brokers, agents, and underwriting businesses. These are the specific problems we see insurance businesses bring to us:

1. Managing policy renewals and reminders. Our approach: actionable roadmap with prioritised recommendations and realistic ROI estimates. This directly addresses the way insurance professionals actually work.

2. Tracking claims and documentation. Our approach: honest assessment of what AI can and cannot do for your specific business. This directly addresses the way insurance professionals actually work.

3. Comparing quotes from multiple providers. Our approach: starts with a hands-on discovery workshop, not a questionnaire. This directly addresses the way insurance professionals actually work.

4. Maintaining compliance and licensing. Our approach: actionable roadmap with prioritised recommendations and realistic ROI estimates. This directly addresses the way insurance professionals actually work.

AI Consulting Solutions for Insurance

Based on the challenges above, here are the applications we recommend for insurance businesses:

Document Management: Policy management with renewal alerts. Learn how to build a document management.

Customer Portal: Claims submission and status tracking. Learn how to build a customer portal.

Comparison Tool: Multi-provider quote management. Learn how to build a comparison tool.

Each of these can be customised to your specific insurance workflows. We scope the exact features you need during a free consultation.

What Insurance Businesses Can Expect

We measure success by real business outcomes, not feature lists. For insurance businesses, the key metrics are:

Policy retention rate: We set up tracking from day one so you can see the impact in real numbers.

Claims processing time: We set up tracking from day one so you can see the impact in real numbers.

New policies written: We set up tracking from day one so you can see the impact in real numbers.

Tech adoption in insurance is at the medium level. About half of insurance businesses now use some form of digital tools. But most are using off-the-shelf products that only partially fit. Custom software built around your actual workflows is the next step.

Typical investment: $1500-4000. Most insurance clients see measurable ROI within the first month.

How We Work with Insurance Clients

Discovery. You tell us about your insurance business: what is working, what is not, and what you wish you had. We ask about your current tools, team size, and daily workflows.

Scoping and quote. We define exactly what we will build and send you a fixed-price quote. No hourly rates. For insurance projects, this usually falls within $1500-4000.

Build. We build your solution, typically within 1 day to ongoing. You talk directly to our founder and lead engineer. No project managers or middlemen.

Launch and handover. We deploy, walk your team through everything, and provide ongoing support. You own all the code and data.

Insurance in Melbourne

Strong insurance sector with many brokers servicing small business and personal insurance needs

We have worked with insurance businesses across Melbourne's inner suburbs, outer suburbs, and regional Victoria. Whether you are based in the CBD, Fitzroy, or Geelong, we can meet in person or work remotely.

At a Glance

ChallengeSolutionExpected Outcome
Managing policy renewals and remindersDocument Management: Policy management with renewal alertsPolicy retention rate
Tracking claims and documentationCustomer Portal: Claims submission and status trackingClaims processing time
Comparing quotes from multiple providersComparison Tool: Multi-provider quote managementNew policies written
Maintaining compliance and licensingDocument Management: Policy management with renewal alertsPolicy retention rate

Frequently Asked Questions

Can we start with a pilot version of AI Consulting for our Insurance business?

That is exactly how we recommend starting. Build a focused pilot, test it with real users, and expand from there. This approach saves money and ensures you are building something that actually works for your Insurance team.

Does AI Consulting include reporting for my Insurance business?

Yes. We can build dashboards and reports tailored to the metrics that matter in Insurance. Whether you need daily summaries, monthly trends, or real-time data, we will set it up so you always know how things are going.

How customised is AI Consulting for Insurance businesses?

Completely. Unlike generic software, we build AI Consulting around how your Insurance business actually works. Every feature, workflow, and screen is designed for your specific needs.

Will there be downtime when rolling out AI Consulting in my Insurance business?

No. We plan rollouts carefully to avoid disrupting your Insurance operations. New systems run alongside existing ones during the transition, so there is no downtime for your team or customers.

Can I access AI Consulting on my phone for my Insurance business?

Yes. We build responsive web applications that work on phones, tablets, and desktops. You and your Insurance team can access everything from any device with an internet connection.

Which industries do you specialise in?

We work across professional services broadly, with particular depth in accounting, legal, financial planning, real estate, and recruitment. We also serve trades businesses, healthcare practices, and e-commerce companies. The common thread is SMEs with five to two hundred staff who know they should be using AI but are not sure where to start or how to do it safely.

Is this just a sales pitch for your development services?

No. We regularly recommend solutions that do not involve us building anything. Sometimes the answer is an off-the-shelf tool, a Zapier workflow, or hiring a different type of specialist. We are upfront about that. Our consulting is genuinely vendor-neutral because our reputation depends on giving good advice, not closing development deals.

Get AI Consulting for Your Insurance Business

Talk to us about building custom ai consulting solutions for your insurance business. Free consultation, fixed pricing, delivered in 1 day to ongoing.

Get a Free Quote