Custom Software

Custom Software Development for Insurance

Insurance businesses deal with managing policy renewals and reminders. Custom Software Development fixes that. We build custom custom software solutions for insurance professionals, starting from $4,997. When off-the-shelf tools do not fit, we build exactly what you need. Web apps, mobile apps, internal tools, customer portals. Built fast using AI-assisted development, so you get custom software at a fraction of the traditional cost.

60%

of developers now use AI coding tools, up from 44% in 2023

Stack Overflow Developer Survey, 2024

$167 billion

Australian technology spending forecast for 2025

Gartner 2025

68%

of Australian small businesses increased digital spending in the past year

Australian Bureau of Statistics 2024

Hiring a full-time developer costs $120k a year minimum. For most small businesses, that money is better spent building exactly what you need, when you need it.

Callum Holt, Founder, 13Labs

Last updated: 2026-03-19

Insurance Challenges That Custom Software Solves

Insurance brokers, agents, and underwriting businesses. These are the specific problems we see insurance businesses bring to us:

1. Managing policy renewals and reminders. Our approach: full ownership of your code and data. This directly addresses the way insurance professionals actually work.

2. Tracking claims and documentation. Our approach: modern tech stack (Next.js, React, Node.js, PostgreSQL). This directly addresses the way insurance professionals actually work.

3. Comparing quotes from multiple providers. Our approach: work directly with the founder from day one. This directly addresses the way insurance professionals actually work.

4. Maintaining compliance and licensing. Our approach: full ownership of your code and data. This directly addresses the way insurance professionals actually work.

Custom Software Development Solutions for Insurance

Based on the challenges above, here are the applications we recommend for insurance businesses:

Document Management: Policy management with renewal alerts. Learn how to build a document management.

Customer Portal: Claims submission and status tracking. Learn how to build a customer portal.

Comparison Tool: Multi-provider quote management. Learn how to build a comparison tool.

Each of these can be customised to your specific insurance workflows. We scope the exact features you need during a free consultation.

What Insurance Businesses Can Expect

We measure success by real business outcomes, not feature lists. For insurance businesses, the key metrics are:

Policy retention rate: We set up tracking from day one so you can see the impact in real numbers.

Claims processing time: We set up tracking from day one so you can see the impact in real numbers.

New policies written: We set up tracking from day one so you can see the impact in real numbers.

Tech adoption in insurance is at the medium level. About half of insurance businesses now use some form of digital tools. But most are using off-the-shelf products that only partially fit. Custom software built around your actual workflows is the next step.

Typical investment: $1500-4000. Most insurance clients see measurable ROI within the first month.

How We Work with Insurance Clients

Discovery. You tell us about your insurance business: what is working, what is not, and what you wish you had. We ask about your current tools, team size, and daily workflows.

Scoping and quote. We define exactly what we will build and send you a fixed-price quote. No hourly rates. For insurance projects, this usually falls within $1500-4000.

Build. We build your solution, typically within 3-8 weeks. You talk directly to our founder and lead engineer. No project managers or middlemen.

Launch and handover. We deploy, walk your team through everything, and provide ongoing support. You own all the code and data.

Insurance in Melbourne

Strong insurance sector with many brokers servicing small business and personal insurance needs

We have worked with insurance businesses across Melbourne's inner suburbs, outer suburbs, and regional Victoria. Whether you are based in the CBD, Fitzroy, or Geelong, we can meet in person or work remotely.

At a Glance

ChallengeSolutionExpected Outcome
Managing policy renewals and remindersDocument Management: Policy management with renewal alertsPolicy retention rate
Tracking claims and documentationCustomer Portal: Claims submission and status trackingClaims processing time
Comparing quotes from multiple providersComparison Tool: Multi-provider quote managementNew policies written
Maintaining compliance and licensingDocument Management: Policy management with renewal alertsPolicy retention rate

Frequently Asked Questions

What ongoing support do you offer after building Custom Software for my Insurance business?

We offer ongoing maintenance and support packages tailored to your needs. For most Insurance businesses, this includes bug fixes, minor updates, and technical support. We will discuss options when we scope your project.

Can you show me examples of Custom Software you have built for Insurance?

We can walk you through relevant examples during a consultation call. Every Insurance project is different, so we find it more useful to discuss your specific situation rather than show generic samples.

Can Custom Software integrate with the tools my Insurance business already uses?

In most cases, yes. We build software that connects with the tools Insurance businesses commonly use. During the consultation we will map out your current systems and plan the integration approach.

What is the ROI of Custom Software Development for Insurance?

Most Insurance businesses see returns within the first few months through time savings, fewer errors, and better customer experiences. The exact ROI depends on what you are automating, but we help you identify the highest-impact areas first.

What features should a Custom Software have for Insurance?

The features depend on your specific needs, but for Insurance businesses we typically recommend starting with the essentials and adding from there. We will help you prioritise what matters most during the scoping process.

How do you handle changes after the initial build?

Every project includes a buffer for post-launch tweaks. After that, we offer monthly retainer plans for ongoing development. Most clients add features incrementally rather than trying to build everything upfront. This keeps costs manageable and lets you respond to real user feedback.

What tech stack do you use?

We primarily build with Next.js, React, TypeScript, and PostgreSQL (via Supabase). For mobile, we use React Native. This stack is fast, modern, and well-supported. It also means finding another developer to maintain your code in the future is straightforward.

Get Custom Software Development for Your Insurance Business

Talk to us about building custom custom software solutions for your insurance business. Free consultation, fixed pricing, delivered in 3-8 weeks.

Get a Free Quote