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Business & ProductIntermediate

What is Funnel Analysis?

Tracking how users progress through a series of steps and where they drop off.

Why It Matters

Funnel analysis shows exactly where you are losing potential customers so you can fix the biggest leaks.

Real-World Example

Seeing that 60% of users add items to their cart but only 20% complete checkout, revealing a checkout problem.

“Understanding terms like Funnel Analysis matters because it helps you have better conversations with developers and make smarter decisions about your software. You do not need to be technical. You just need to know enough to ask the right questions.”

Callum Holt, Founder, 13Labs

From definition to deployment

Knowing the term is step one. Using it in something real is the rest.